System Requirements

FASTER Systems provides its software through a secure hosted environment using Windows Remote Desktop Services.  Access to our environment is controlled via the Windows RDP Gateway which uses SSL encryption.

PC Requirements

FASTER ASP can be accessed from any PC running Windows 10 or newer.  A MAC may also be used, but printing is not supported.

Printers

To print directly from the app to a printer, users must have access to an HP Compatible Printer with a PCL driver installed.  Transferring pdf’s via our secure ftp system is also an option.

Security

The user’s session is secured using SSL 256kb encryption. Each client has their own database located on our servers with access controlled by a username and password.  We also utilize Multifactor Authentication as an additional security measure.  An application layer of security can also be added to assign specific database rights to different users.

Other Information

Databases are backed up on a nightly basis.

Faction, Inc, our hosting company, provides 24/7 round-the-clock support and monitoring of our servers.   Servers are virtualized, so the hardware is redundant.  This nearly eliminates downtime due to hardware problems.

More detailed information on our servers and procedures are available upon request.